Actively Listening Is the Key to Business Communication This paper discusses the importance of actively listening. Often failure to listen cause conflict in business and relationships. The key to improving business relationships is to practice the steps to actively listen. Reflection, paraphrase, questions, and watching non-verbal communication are part of the ten steps to actively listen. The paper shows how actively listening will help the student now and in the future. Pages: 3 Bibliography: 5 source(s) listed Filename: 20915 Price: 26.85