Cautious Outsourcing as a Potential Boon to Business. This paper investigates the process of outsourcing in respect to a recent contract that Fidelity Employer Services Company won from IBM, where Fidelity is now in a position to handle several specific organizational functions from IBM. This paper investigates how IBM benefited from this process. Pages: 4 Bibliography: 2 source(s) listed Filename: 14612 Cautious Outsourcing, Potential.doc Price: 35.80