Case Study: Conflict At Henry Birks And Sons. This paper examines the conflict and its causes in the case of Henry Birks and Sons. There exists a behavioral conflict between the two specific sets of managers and this is giving rise to minor problems within the company. It has been noticed that friction between department and branch managers is resulting in lack of cooperation, which can turn into a serious problem, if conflict is not resolved immediately. 5 pgs, no bibliography. Pages: 5 Bibliography: 0 source(s) listed Filename: 11850 Case Study.doc Price: 44.75